• "Is there a report that shows me all credit card declines?"


Resolution Steps

  1. Go to Reports → Invoicing & Payments.
  2. Select Credit Card Activity.
  3. Enter the start date and end date for the transactions you want to review.
  4. Click Run Report to generate results.
  5. For each credit card transaction, the report will display:
    1. Date & Time – when the charge was processed.
    2. Amount Charged – total charged to the card.
    3. Customer Contact – the name of the customer who was billed.
    4. Auto-Charge Status – indicates whether the charge was an automatic billing or manually processed.
    5. Account Type – credit card type (Visa, MasterCard, American Express, etc.).
    6. Card Details – last four digits of the card used.
    7. Result/Status – whether the transaction was successfully processed, declined, or errored


Verification: This report retrieves attempted Molo Credit Card transactions that are attempted whether approved or declined. Below are some details about precisely how it functions.