• "Is there a report on all emails sent out of Molo?"
  • "Can I see a report that shows who sent out an email?"

Resolution Steps

  1. Go to Reports in the main menu.
  2. Select Contact and Vessels.
  3. Click on Email History.
  4. Choose the Start Date and End Date for the period you want to review.
  5. Click Run Report.
  6. Review the report results, which will include:
    • Contact the email was sent to
    • Email address of the recipient
    • Sender name
    • Date and time sent
    • Email subject line
    • If invoice-related: invoice number
    • If statement-related: statement date
    • Email status (Opened, Delivered, or Undelivered)
    • Custom message column (if applicable)

Verification:  The report should populate all emails sent out and their statuses with a selected date range.