• "What is the transaction detail report used for?"


Resolution Steps

  1. From the dashboard, go to Reports > Invoicing & Payments.
  2. Click Transaction Detail.
  3. Enter the start date and end date for the period you want to review.
  4. Apply Filters (Optional) You can refine the report by selecting specific criteria:
    1. Voided Transactions – include or exclude transactions that were voided.
    2. Contact – filter by specific customers or contact types.
    3. Transaction Type – limit results to:
      1. Reservation transactions
      2. Work order transactions
      3. Online-only transactions
    4. Exclude Walk-ins – remove walk-in customers from the report.
    5. Cash Removal – show recorded cash drawer removals.
    6. Reservation ID – display linked reservation IDs when applicable.
    7. Company-Wide View – run across multiple locations if managing more than one marina.
    8. User Filter – filter by staff member who processed the transaction.
    9. Reference Search – search by last four digits of a card, a check number, or other reference code.
  5. Click Run Report
  6. Each row will display:
    1. Payment Type & Method – cash, check, credit card, or bank account.
    2. Reference – last four digits of the card or account, or check number.
    3. Source – where the payment was made (Online, Mobile App, Web App, or Manager App).
    4. Date & Time – when the payment was processed.
    5. Amount – total paid per transaction.
    6. Invoice Number – the invoice tied to the transaction.
    7. Creation Date & User – when and by whom the payment was processed.
    8. Customer & Reservation Info – which contact and reservation/work order the transaction relates to.

Verification: Use this report to track payments processed.