• "What is the difference between the Current Balance and the Total Balance shown on the Contact page?"

Resolution Steps

  1. Open the Contact page.
  2. Note that Molo displays two balance figures:
    • Current Balance: calculated by summing invoices, credit notes, and payments up to today’s date—ignores any dated in the future.
    • Total Balance: inclusive of all invoices, credit notes, and payments, regardless of date—past, present, or future.

Verification: Confirm this makes sense.