The below table helps explain under what conditions Molo will send an email to your customers. The left column for Actions describes what happens in Molo when you are inside Receivable >> Statements
| Actions | Contact Automatic Charging Setting | Contact Statements Preference | Email Statement Sent? |
| You Initiate Charge Credit Card or Charge Bank Account Function (aka Automatic Charging) | Charge Credit Card or Charge Bank Account | Email or Empty Setting | Yes |
| You Initiate Charge Credit Card or Charge Bank Account Function (aka Automatic Charging) | Charge Credit Card or Charge Bank Account | Paper or Don't Send | No |
| You Use Email Statements on the Statements Page | Charge Credit Card or Charge Bank Account | Email or Empty Setting | No (It's assumed that customers with an automatic charging preference don't want to receive statements in addition to their statements they receive after automatic charging completes. |
| You Use Email Statements Auto-Charge Statements on the Statements Page | Charge Credit Card or Charge Bank Account | Email or Empty Setting | Yes (In this case it's assumed you only want to notify your auto-charge customers of their upcoming payment.) |
| You Use Email Statements on the Statements Page | Not Authorized, Paused, or Empty Setting | Email or Empty Setting | Yes |
| You Use Email Statements on the Statements Page | Not Authorized, Paused, or Empty Setting | Paper or Don't Send | No |