These instructions are how to configure your Star Micronics ethernet receipt printer for use with Molo Workstations.


Important Note: It's essential you perform these steps on each computer that will use the respective printer. So if you are configuring 2 printers, you must perform the steps for the 1st printer on Computer A, for example and then repeat the steps for the 2nd printer on Computer B. We recommend labeling each printer with both its static IP address as well as the name of the computer or station that will be using that printer.


1 - Connect the Printer and Cash Drawer

  1. To get started just connect the printer to electricity and to your network using an ethernet cable.
  2. The printer must be on the same network as the computer that will use the printer.
  3. Make sure to load some paper into the printer. It uses 3 1/8" Thermal Paper, Up to 230'.
  4. Now just power on the printer.
  5. Use the provided cable to connect the cash drawer to the receipt printer.


2 - Get the Printer's Initial Dynamic IP Address

When you first connect the printer, it gets a dynamically-assigned IP address. You need to get this address to start programming it.

  1. Turn off the printer.
  2. On the front, press and hold the FEED button and while holding POWER the button turn on the printer.
  3. Once the printer starts printing paper, you may release the FEED button.
  4. The printer will print two separate items. Wait to tear until the second piece comes out.
  5. At the bottom of the second printout you will see the IP Address. Take note of this for the following steps.


3 - Assign the Printer a Static IP Address

  1. Open the web browser of the computer that will access the printer.
  2. Navigate to the IP address you received in step 2 above.
  3. Click System Access --> Login.
  4. The default username is root and the password is public.
  5. Click IP Parameters.
  6. Choose Static.
  7. Set an IP Address that you're sure is available for static use and won't be assigned by your DHCP server/service.
  8. Set the Subnet Mask and Default gateway to match your current network settings.
  9. Click Submit.
  10. On the screen that says Static address condition is accepted! make sure to click Save in the Network Configuration menu. If you don't press Save, the changes won't be saved to the device.
  11. When prompted, select Save --> Configuration printing --> Restart device.


4 - Generate a Self-Signed Certificate

  1. Open a new browser window or tab.
  2. Navigate to the Static IP Address you setup in step 3 above.
  3. Click System Access --> Login.
  4. The default username is root and the password is public.
  5. Click SSL/TLS in the Network Configuration menu.
  6. Click Create Self-Signed Certificate.
  7. Use the following settings:
    1. Country Name: US
    2. State or Province Name: use the 2-letter abbreviation of your state. Example: FL
    3. Locally Name: enter the name of the city where the marina is located. Example: Miami
    4. Organization Name: enter the name of the marina. Example: Waterfront Marina
      1. Note: Don't put special characters in the organization name. Just letters, spaces, and numbers.
    5. Organization Unit: Marina
    6. Domain: enter the static IP address from step 2. Example: 172.16.0.245.
    7. Expiration Date: 2030 / 12 / 31
  8. Click Create.
  9. When presented with Create Self-Signed Certificate OK, click Previous page <Self-Signed Certificate>.
  10. Now click Download.
  11. Make sure to save this certificate. If you replace the computer, you will need to install this certificate on the replacement computer.

5 - Install the Self-Signed Certificate on the Computer

These steps are for Windows.

  1. Rename the certificate so when you store it for future use you know to which printer it belongs.
  2. Double click the certificate file and if prompted accept to open the file with the Crypto application.
  3. Click Install Certificate in the pop-up window.
  4. Choose the Local Machine option.
  5. Click Next and accept the Windows Security warning.
  6. Choose Place all certificates in the following store.
  7. Click Browse.
  8. Choose Trusted Root Certification Authorities.
  9. If setup correctly, your window should look like this before pressing Next.
  10. Click Next and then Finish.


6 - Set the Proper SSL/TLS Setting on the Printer

  1. Open a new browser window or tab.
  2. Navigate to the Static IP Address you setup earlier.
  3. Click System Access --> Login.
  4. The default username is root and the password is public.
  5. Click SSL/TLS in the Network Configuration menu.
  6. Click the SSL/TLS Setting button.
  7. Choose the following settings:
    1. SSL/TLS: Enable
    2. TCP Port: 443
    3. Certificate: Self-Signed
  8. Click Submit.
  9. On the SSL/TLS is accepted screen, make sure to finalize your setting by press Save in the Network Configuration menu.
  10. When prompted, select Save --> Configuration printing --> Restart device.


7 - Setup the Printer in Molo

Important Note: Since the receipt printer triggers the cash drawer to open, it is Molo's recommendation to use 1 receipt printer for each point-of-sale workstation. You can however allow multiple workstations to print to the same printer but this can cause multiple workstations to open the linked cash drawer.

  1. Log into Molo.
  2. Go to Menu --> Admin --> Receipt Printers.
  3. Click to create a new receipt printer.
  4. Give the printer a name and enter the IP Address from the steps above.
  5. Note: We recommend labeling the printer with the name and IP address.
  6. Save the entry and then click Make My Default Printer.


Troubleshooting

To reset the printer to use a dynamically assigned IP address (DHCP) or (BOOTP) as it's described by the printer, follow these steps below.

  1. Make sure the printer has paper first.
  2. On the back of the printer where the Ethernet cable plugs in there is a Red Button labeled SW.
  3. While the printer is On, hold this button for 2 seconds until the Red and Green lights flash simultaneously. Release the button when that happens.
  4. Now press the SW button once to make both lights go dark.
  5. Now the printer will reset and reboot itself.
  6. After the printer is back online it will show a solid Green light.
  7. Now proceed above to Section 2.