• "How are e-transaction fees calculated?"


Resolution Steps

  • E-Transaction Center Fees are separate fees for processing online payments, billed twice a month, and can be found in the signed copy of the customer's contract.  These apply when a boater signs a reservation contract online or pays an invoice via the "Pay Online Now" button in Molo emails.
  • Currently, there is no report showing how E-Transaction Center Fees are calculated, but customers can view the Molo Online Payment transactions used for the calculation through the Invoice Detail Report.

 

  1. Open Molo and on the left menu, click Reports.
  2. Click on Invoicing and Payments > Invoice Detail.
  3. Select a Start and End Date, then click Run Report.
  4. Search for line items that say "Molo Online".

 

Verification: Client can view the invoice detail report for online payments.