• "Is there a way to have email templates in Molo?"


Resolution Steps

  • Message Templates are pre-written, customizable messages used to save time and ensure consistency in communication.  These templates are commonly used when sending Contact Emails, Bulk Emails, and Messaging (Texting).

 

  1. On the left menu, navigate to Admin Settings > General > Message Templates.
  2. On the upper right, click New Message Template.
  3. Complete the following:
    • Title: Name of the template
    • Message: Body of the message
    • Available for Text Messages (Optional): only enable if Messaging/Texting is already set up
    • Available for Emails: Enable
  4. Click Done.

 

Verification/Confirmation: Navigate to a Contact.  Click Actions > Email Contact.  Under Message Template dropdown, confirm the new message template.