• "Is there a report that will show me unpaid invoices?"


Resolution Steps

  1. Go to Reports → Invoicing & Payments
  2. Select Unpaid Invoices.
  3. Apply Filters (Optional)
    1. Service Invoices Only – limit to service-related billing.
    2. Reservation Invoices Only – show only invoices tied to reservations.
    3. Booking Invoices Only – display invoices created from bookings.
    4. Walk-in Sales Only – restrict results to invoices under the value/walk-in customer account.
  4. Click Run Report to generate results.
  5. Each row will display:
    1. Contact Name – the customer’s name.
    2. Email Address & Phone Number – customer contact details.
    3. Invoice Date – when the invoice was issued.
    4. Invoice Number – unique identifier.
    5. Invoice Total – full value of the invoice.
    6. Balance Due – outstanding unpaid amount.
    7. Actions – option to email the invoice or view it directly from the report.
    8. Note: Invoices marked in red indicate they are past due.

Verification: Use this report to track unpaid invoices that are past their due date.