• "How can I differentiate types of security deposits for customer accounts?"
  • "Is there a way to have different types of deposits on accounts?"
  • "Turning on Security Deposits in MarinaAdmin doesn't seem to work."


Resolution Steps

  • Before starting (one-time setup)

  1. Create a new inventory item, Security Deposit

    • Sales price: $1

    • Map it to a liability account (so deposits are recorded as liabilities). - (For QBO or Xero integration only.)

  2. Create a new inventory item, Security Deposit Forfeit

    • Sales price: $1

    • Map it to a revenue account where forfeits should be recognized. - (For QBO or Xero integration only.)

  • To take a security deposit

  1. Click +New > New Sale/Invoice (create a new invoice).

  2. From the items list, add Security Deposit to the invoice.

    • Enter Quantity = 1 and press Enter.

    • Adjust the price if necessary.

  3. Choose how to record payment now:

    • Save to Account — save the invoice to the customer account and take payment later; or

    • Take Payment — collect payment immediately using Cash / Check / Credit Card / etc.

  4. If you selected Save to Account, later go to the customer’s account, open the Security Deposit invoice, click Pay, and process the payment.

  5. Done — deposit recorded (as a liability).

  • To refund a security deposit

  1. Open the original Security Deposit invoice.

  2. Click Refund.

  3. On the Refund screen click the Credit/Return button (bottom left).

  4. Tick the checkbox next to Security Deposit and click the Credit/Return button for that line.

  5. Process the refund by choosing how to return funds (Cash / Credit Card / etc.).

  6. Done — refund processed and liability cleared.

  • To forfeit a security deposit (move it to revenue)

  1. Open the original Security Deposit invoice and click Refund.

  2. On the Refund screen click the Credit/Return button (bottom left) to create a Credit Note for the deposit.

    • Select the Security Deposit line and confirm the credit/return so a credit note is generated.

  3. Return to the customer’s account and create a new invoice, Actions > New Sale/Invoice. 

  4. Add the Security Deposit Forfeit item (Quantity = 1).

  5. Click Allocate Credit at the top of the new invoice.

  6. In the Credit Allocation pop-up: check the box for the Credit Note you created and confirm the Allocation Amount is correct. Click Allocate.

  7. Click Save to Account (to apply/record the allocation).

  8. Done — the deposit liability is allocated to your forfeit revenue.

Verification: The security deposit should be a standalone invoice on the customers account.