This article describes how to cancel a reservation and void the linked invoice or invoices for no-shows or other necessary reasons.

  1. On the left-hand side of Molo, select Reservations
  2. Search the Reservation you need to update. You can search by Vessel Name, Contact Name, or Space Name.
  3. Click once on the reservation you need to update.
  4. Click on the Reservation Status and change the status to Cancelled and click Ok.
  5. Use the options in the pop-up warning to either Confirm & Void to void all invoices in a single-click.
    1. Please note: If you use our Accounting Integrations or Lock Dates, invoices with any payment or allocation cannot be automatically voided. You may have to go in and create Credit Notes manually to clean up receivables.

See this animation: