Reservation Management

Updating Arrival and Departure Date or Time via Web App
Click Menu --> Reservations. Type the name of the contact or vessel in the search box to locate the reservation you want to modify. Click or...
Mon, 6 Aug, 2018 at 10:53 AM
Sending Confirmation Email
Sending a reservation confirmation email is done automatically when you update the reservation status to Confirmed. To do this, follow the step...
Thu, 2 Aug, 2018 at 5:12 PM
How to Create a New Reservation
To make a new reservation: Select New >> Reservation from the top right corner of Molo. Select the Contact who will be tied to the reservation. ...
Tue, 19 Mar, 2019 at 4:55 PM
Checking In a Reservation
Checking in a reservation is done by updating the reservation status. Follow the steps below. Go to the Slips page. Find the reservation whi...
Mon, 6 Aug, 2018 at 11:00 AM
How to Post Add-On Charges on a New Reservation
This article explains how to add charges to a NEW reservation. To learn how to post add-on charges to an EXISTING Reservation, follow the instructions the ...
Wed, 9 Aug, 2023 at 11:31 AM
Sending Reservation Confirmations from Inside a Contact
This describes how to send a Reservation Confirmation from within a contact in Molo. Go to Menu --> Contacts. Find the Contact you want to ...
Mon, 6 Aug, 2018 at 10:49 AM
Changing Reservation Status
Changing the status of a reservation can be done from two places. They are illustrated below. Changing Reservation Status from the Slips Page ...
Mon, 6 Aug, 2018 at 11:01 AM
How to Cancel a Reservation and Void the Invoice(s)
This article describes how to cancel a reservation and void the linked invoice or invoices for no-shows or other necessary reasons. On the left-ha...
Mon, 1 May, 2023 at 5:47 PM
How to Restore a Reservation that Was Inadvertently Checked-Out Too Early
When you mark a reservation as Checked Out, it no longer appears in your current list of reservations and is removed from the Slips page. This guide...
Thu, 2 Aug, 2018 at 4:07 PM
Information About the Spaces Page & Reservation Status
Below is a table that explains the Colors of the Spaces Page. Notes Only Solid Grey and Yellow indicate a slip that is held or occupied. All other co...
Wed, 19 Jan, 2022 at 6:57 PM