• "How do I edit a reservation while keeping accounting records accurate?"
• "When extending or changing a reservation, how do I prevent mismatched invoices and balances?"

Resolution Steps

1. Ensure your account has this feature enabled; if not reach out to support.
2. Edit an existing reservation:
   1. Open the reservation, click Full View > Edit, then select Change.
      
      
      
   2. Adjust details (e.g., extend nights or update space) and click Next.
   3. On the Overview and Payments tab, confirm the new invoice details.
      
3. Review the results:
   • A Credit Note is created as the reversing entry for the prior invoice.
   • A New Reservation Invoice is generated for the updated details (rebill).
   • If the allocation setting is enabled, funds from the old invoice will automatically apply to the new one.
     

Verification: There should be a credit note under the billing tab of the reservation.