• "How can I quickly renew multiple seasonal or recurring reservations in Molo without creating them one by one?"
  • "Where do I access the Bulk Renewal feature in Molo?"

Resolution Steps

  1. Ensure the Bulk Renewal feature is enabled.
    • Note: Only Super Users or roles with elevated access can use this feature.
  2. Navigate to Reservations > Bulk Renewal in the Molo backend.
  3. Step 1 – Apply Filters:
    • Filter reservations by status, rate types, rate names, or by dock/pier.
    • Click Search to display matching reservations.
  4. Step 2 – Select Reservations:
    • Check the box next to the reservations you want to renew (or select all).
    • Use the pop-up option to view more details if needed.
    • Click Next.
  5. Step 3 – Edit Renewal Details:
    • Confirm or change the assigned slip/space.
    • Add pedestals, link add-ons, and update arrival/departure dates.
    • Select or update the reservation rate (with optional rate override).
    • Click Next.
      • Molo will validate overlapping reservations or outdated records and show warnings if applicable.
  6. Step 4 – Renewal Settings:
    • Choose a reservation status option:
      • Change Status → New reservation = Checked In, prior reservation = Checked Out.
      • Don’t Change Status → New reservation = Pending, prior reservation unchanged.
    • Optional: Send confirmation emails, add custom text, or mark the renewal as agreed offline.
    • Click Next.
  7. Step 5 – Confirm Renewal:
    • Review the list of reservations to be renewed.
    • Click Confirm & Bulk Renewal.
    • Click Yes, Continue to finalize.
  8. Once completed, the bulk renewal will process in the background.
    • Optionally, view renewal results by clicking View Bulk Renewal History.

 

Verification: New reservations should be created. Click on View Bulk Renewal History to see all the newly created reservations.