• "How can I update the scheduled arrival/departure dates on reservations?"
  • "Can I change the arrival/departure dates on a reservation?"

Resolution Steps

  1. Click Space -> Reservation List.
  2. Type the name of the contact or vessel in the search box to locate the reservation you want to modify.
  3. Click or touch on that reservation and you will be presented with the Reservation Preview.
  4. Click or touch on Full View to see all the details of the reservation.
  5. Click or touch the Edit button on the top right of the screen then click or touch the Change button in the section labeled Reservation Details.
  6. You can then update the Scheduled Arrival Date or Scheduled Departure Date.
  7. Then click Next, continue through till you get to the end of the reservation process. 

 

Verification: The new arrival or departure dates should show up when you pull up the reservation.