Reservation Management

How To Create a Reservation with a Payment Plan or Installments
"How to create a reservation with a payment plan or installments." Resolution Steps Click on New Reservation. Select the Contact and Vessel...
Thu, 4 Dec, 2025 at 7:21 PM
How To Use Reverse and Rebill for Reservations
"How do I edit a reservation while keeping accounting records accurate?" "When extending or changing a reservation, how do I prevent mismat...
Thu, 4 Dec, 2025 at 8:12 PM
How to Create a Reservation With a Prorated Credit
"How do I prorate a reservation?" "What are the steps to prorating a reservation?" Resolution Steps Part 1: Creating Reservation...
Thu, 4 Dec, 2025 at 8:23 PM
How To Use the Bulk Renewals Tool in Molo
"How can I quickly renew multiple seasonal or recurring reservations in Molo without creating them one by one?" "Where do I access the Bul...
Fri, 5 Dec, 2025 at 10:02 AM
How To Use Merge Tags in Contract Terms & Conditions
"Can I dynamically insert customer or reservation details into contracts?" "How do Merge Tags work inside Stellar contracts?" "...
Fri, 5 Dec, 2025 at 10:19 AM
Updating Arrival and Departure Date or Time via Web App
"How can I update the scheduled arrival/departure dates on reservations?" "Can I change the arrival/departure dates on a reservation?"...
Mon, 8 Dec, 2025 at 9:12 AM
How to Update a Reservation Status
"How do I update a reservation’s status in Molo?" Resolution Steps On the menu bar, click Spaces. Select Reservation List. Choose the reser...
Mon, 8 Dec, 2025 at 9:59 AM
Slip Not Appearing When Creating a Reservation
"When I try to create a reservation for a slip that is available and should fit the vessel's dimensions, it does not appear in the slip list duri...
Mon, 8 Dec, 2025 at 10:55 AM
How To Link and Unlink a Pedestal to a Reservation
"How do I attach a pedestal to a slip reservation so the customer’s meter readings are tracked?" "How do I remove the pedestal link from a...
Tue, 9 Dec, 2025 at 8:14 AM